Shipping policy
Shipping Policy
Last Updated: August 16, 2026
Thank you for shopping with us! We are committed to getting your order to you safely and as quickly as possible.
1. Order Processing
Orders are typically processed within 1–3 business days after payment is confirmed.
Orders are not processed or shipped on weekends or U.S. federal holidays. During busy periods, promotions, or holidays, processing may take a little longer.
2. Shipping Within the United States
We currently ship orders to addresses throughout the United States.
Standard Shipping: 3–7 business days after processing
Estimated total delivery time: 4–10 business days, including processing.
Delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on the destination, carrier, weather, holidays, and other circumstances outside our control.
3. Shipping Costs
Shipping costs are calculated and displayed at checkout based on your delivery address and the items in your order.
From time to time, we may offer free shipping promotions. Any applicable free-shipping offer will be clearly displayed at checkout.
4. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.
Please allow up to 48 hours for tracking information to become active after the shipment is handed over to the carrier.
5. Delayed or Lost Packages
If your package is delayed, please first check the tracking information provided by the carrier.
If your tracking information shows that the package was delivered but you have not received it, please check around your delivery location and with household members or neighbors.
If you still cannot locate your package, contact us and we will do our best to assist you.
Once an order has been handed over to the shipping carrier, delivery delays caused by the carrier, severe weather, natural disasters, or other circumstances beyond our control may occur.
6. Incorrect Shipping Information
Please make sure your shipping address is correct before completing your order.
If you notice an error in your shipping information, contact us as soon as possible. We will do our best to update the address before your order ships, but we cannot guarantee that changes can be made after an order has been processed.
We are not responsible for orders delivered to an incorrect address provided by the customer.
7. Damaged Packages
If your order arrives damaged, please contact us as soon as possible with your order number and photographs of the damaged package and/or items so we can review the issue and determine the appropriate solution.
8. Questions About Your Order
If you have any questions regarding your shipment, please contact our customer support team through the contact information provided on our website.
By placing an order with us, you acknowledge and agree to the terms of this Shipping Policy.
